We will be adding more FAQ's as we go along. The more questions we receive, the more we will answer! Thank you kindly :o)
What does your grading system mean?
We do our best to assess each item and grade it following this system. This is our opinion and not a professional grading. We do not grade boxes/packaging but we give you details and photographs showing the item from different angles as well as any packaging.
- NEW - The item is still factory sealed.
- MINT - The item is in perfect condition. (Notice this says item-not packaging as packaging usually shows some kind of wear.)
- NEAR MINT - Almost perfect, any imperfections will be extremely minor.
- EXCELLENT - The item will have had very careful use, with only small imperfections.
- GOOD - The item will have had more use, showing obvious imperfections.
- FAIR - The item will have heavy signs of wear, showing major imperfections.
- SPARES or REPAIR - The item will be in a poor condition.
PLEASE NOTE - Most items sold by our store are used, vintage or possibly antique therefore they will show signs of being vintage, used or antique. These signs are (but are not limited to): scratches, discoloration, rips, chips, cracks, wear, unknown manufacturers and/or patterns, etc. We do our best to specify the condition of the item in the description. If the item is new or in new condition, it will be described as such.
If you are interested in an item and still have questions, please feel free to email before purchasing. We would like you to be satisfied and have all your questions and concerns answered.
Are there any additional charges for an international buyer?
Attention International Buyers:
Import Duties, Taxes and Charges are not included in the shipping charges.
These charges are the Buyers Responsibility. Please check with your country's customs office
to determine what these additional costs will be prior to buying. Please do not ask us to alter values on US Customs forms. It is illegal to do so. Most taxes and duties equal 15-25% of the purchase price.
Do you offer insurance on shipping?
All of our items are insured.
What if I have a question about a specific item?
At Now and Then Galleria, we strive to make our listings as accurate and complete as possible. We want to make sure you get the best pictures and information available. Please be sure and check all photos and item specifics. Go to the "Contact Us" section and we're happy to answer any questions you might have.
We appreciate all the positive feedback received and want to keep getting positive comments. If for any reason you are not pleased with your purchase we would like to hear from you. We are very grateful for everyone of our happy customers. We are confident you will enjoy your purchase from Now and Then Galleria LLC.
We package everything as if it is going into battle to ensure the safe arrival of your items. We offer combined shipping when it is available. We invite any suggestions you may want to share. Please enjoy your shopping experience at NaTG and thank you.